Privacy policy

Last Updated: 8/15/2025

The Premier respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, purchase tickets, or attend events at our venue.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide (name, email address, phone number, billing/shipping details) when purchasing tickets, signing up for newsletters, or contacting us.
Payment Information when you make purchases through our ticketing systems (processed securely by third-party providers).
Technical Information such as your IP address, browser type, and pages visited when you browse our website.
In-Venue Photography & Videography (explained in Section 5).

2. How We Use Your Information

We use collected information to:

Process ticket sales and manage event entry.
Send event updates, promotional materials, and customer service communications.
Improve our website and marketing campaigns.
Comply with legal and security requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share your data only:

With service providers (ticketing platforms, payment processors, marketing software) who help us operate our business.
When required by law or legal processes.
With your consent.

4. Data Security

We use industry-standard measures to protect your information from unauthorized access, loss, misuse, or disclosure.

5. Photography & Videography Consent

When you attend an event at The Premier, you enter an area where photography, audio, and video recording may occur.
By entering the venue, you:

Consent to being photographed, filmed, and recorded.
Grant The Premier, its affiliates, and event partners the right to use your likeness, voice, and image in promotional materials, advertising, livestreams, and other lawful purposes, without payment or further approval.
Understand that these images and recordings may be used worldwide and in perpetuity in print, digital, and broadcast formats.

If you do not wish to be photographed or recorded, please notify a member of venue staff upon arrival. We will make reasonable efforts to accommodate your request, though complete avoidance of recording may not be possible.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request corrections or deletion of your data.
Opt out of marketing communications.
Withdraw consent for certain data uses.

To exercise these rights, contact us at info@hickorypremier.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us
If you have questions about this Privacy Policy or our photography/videography practices, contact:
Email: Info@hickorypremier.com
Address: 109 11th St NW, Hickory, NC 28601